About Us
About Us
Welcome to SLEEIP. We are an online store dedicated to practical, comfortable, and carefully selected bedroom essentials designed to make everyday rest, relaxation, and organization feel easier and more enjoyable. From supportive pillows and cozy blankets to bedside organizers, sleep accessories, and soft ambient lighting, our goal is to offer useful products that fit naturally into modern bedroom routines and help create a more comfortable living environment.
At SLEEIP, we focus on providing clear product information, an easy-to-follow shopping experience, secure checkout, reliable order assistance, and responsive customer service throughout the purchasing process.
Our customer support team is available to help with product questions, order updates, shipping and tracking inquiries, return requests, payment-related concerns, privacy questions, and other matters connected with your shopping experience.
Customer support for SLEEIP is operated by Shijiazhuang Xingkexiang Technology Co., Ltd.
Email: [service@sleeip.com]
Company Address:
Room 819, Zhitong Incubation Base, Shuangwei Building,
No. 35 South 2nd Ring West Road, Qiaoxi District,
Shijiazhuang, Hebei, ChinaCustomer Service: [15170274351]
Service Hours: 8 AM – 7 PM, Monday – Saturday
Please contact our customer support team before returning or mailing any product back to us. Once your request has been reviewed, we will provide the appropriate return instructions and confirm the correct return address applicable to your order.
When contacting us regarding an existing purchase, please include your order number together with the email address used when placing the order. Providing these details helps our team locate your purchase more efficiently and respond to your request as quickly as possible.
We generally aim to reply to customer inquiries within 1–2 business days. Certain requests involving shipping carriers, payment providers, order verification, privacy matters, or other third-party services may require additional review time.